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The survey of 857 American adults conducted by Atenga, a leading pricing consulting group, based in Woodland Hills, CA, has a 95% confidence level with a margin of error of 2.5%.
“The key takeaway from this research is that Americans love their advertising free audio streaming services, and are willing to pay much more for them.”Overall respondents were almost unanimous (i.e. over 80%) in their strong dislike for advertiser supported audio streaming. They were more conflicted over the issue of music choice versus quality, with about half responding that audio quality is less important than music choice. Those who preferred Spotify and YouTube which allow users to select specific songs, not surprisingly showed a greater preference for choice over quality.
The findings may be the most significant for market leader Pandora as the research shows a flat demand curve between $5 and $10 per month. This suggests the company could double its existing subscriber price from $4.99 to $9.99 per month without a loss of market share while doubling revenue. Spotify and iTunes Radio, which are seen as premium services, enjoyed a significantly higher demand curve (i.e. as much as 33%) versus Pandora and YouTube. For both of these audio streaming options, the PSM-based research suggested an optimal price point of $14.99 per month, far above their current price points.
Overall according to CEO Sjofors: “The research pointed to a continuing theme for all American businesses, of underpricing their products and services. He states that American companies as opposed to those in his native Europe enjoy a large and monolithic home market and seem to be more willing to make up in volume what they lose in average revenue per unit (ARPU). What this research shows is that market share and unit revenue can strike a far more profitable balance”.