- Hours-long outage: A Microsoft outage that began over 12 hours ago has left millions around the world without access to Outlook email, Teams meeting tools and other staples of modern office life. Banks, governments and courts in multiple countries are affected.
- No quick fix: Microsoft said it had “observed marginal success” in solving the problem. The outage was not caused by a cybersecurity breach, the tech giant said.
- Global disruption: Outage reports “reached 74 countries and territories in about an hour,” according to Downdetector. In the US, city governments across the country reported widespread email disruptions. In the finance hub of Hong Kong, bankers at Morgan Stanley and Goldman Sachs told CNN their work had been disrupted.
(5:15AM Update) Microsoft said it is working to resolve an hourslong outage that has disrupted services that include Outlook and Teams, with government departments and schools from the U.S. to Australia among those affected.
According to outage tracker Downdetector, hundreds of thousands of users have reported problems in more than 70 countries.
A company spokesperson said Microsoft was working to address issues affecting Microsoft 365 services, such as artificial-intelligence software Copilot, and restore services as quickly as possible.
However, initial efforts hadn’t been as successful as hoped.
“We’re observing partial recovery across regions in which we’ve applied these adjustments,” Microsoft said on X. “However, these actions aren’t resulting in sustained recovery, so we’re reviewing what additional actions we can take.”
It later said it was “seeing positive results.”
Charles Lamanna, executive vice president of Copilot, Agents and Platform at Microsoft, said on X that there was no indication the disruption was the result of malicious or cyber activity. “We will continue to share more information as soon as we have it,” he said.