Monday, March 27, 2017
Report: Alexa, Siri Battle It Out In Hotel Rooms
The Houston Chronicle reports Marriott International, the world’s biggest lodging company, is testing devices from the two tech giants at its Aloft hotel in Boston’s Seaport district to determine which is best to let guests turn on lights, close drapes, control room temperature and change television channels via voice command.
Technology companies use hotel rooms as showrooms for new services and devices that can also control smart homes. Amazon and Apple are competing for dominance in the market, which promises to let consumers access and manage household systems such as heating, cooling, lighting and entertainment by speaking a request at home or using a smartphone from afar.
Hotel rooms are an ideal place for Amazon and Apple to showcase their devices and let guests see how they can be used to make their lives more convenient, said Carolina Milanesi, an analyst at San Jose research firm Creative Strategies. She likened it to hotel rooms installing iPhone docking stations years ago so people could enjoy their own music.
A key question is whether the interaction will be personalized, allowing guests familiar with the devices to log into their own accounts, or instead use a standard set of skills relevant to a hotel stay, like getting news reports, checking weather forecasts or calling for an Uber — commands more appropriate for those unfamiliar with the technology.
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Posted 4:05:00 AM