WASHINGTON (AP) — Trust in the news media is being eroded by perceptions of inaccuracy and bias, fueled in part by Americans' skepticism about what they read on social media.
Just 6 percent of people say they have a lot of confidence in the media, putting the news industry about equal to Congress and well below the public's view of other institutions. In this presidential campaign year, Democrats were more likely to trust the news media than Republicans or independents.
Faced with ever-increasing sources of information, Americans also are more likely to rely on news that is up-to-date, concise and cites expert sources or documents, according to a study by the Media Insight Project, a partnership of The Associated Press-NORC Center for Public Affairs Research and the American Press Institute.
The poll shows that accuracy clearly is the most important component of trust.
Nearly 90 percent of Americans say it's extremely or very important that the media get their facts correct, according to the study. About 4 in 10 say they can remember a specific incident that eroded their confidence in the media, most often one that dealt with accuracy or a perception that it was one-sided.
Readers also are looking for balance: Are there enough sources so they can get a rounded picture of what they are reading? They want transparency, too. "Tell me what you don't know and tell me how you're going about reporting the story," she said.
About 6 in 10 Americans watch, read, or hear news several times a day, as computers, smartphones and tablets make it easier for people to follow the news on an on-demand basis.
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| David Horsey (Tribune Content Services) |
Yet only 12 percent of those who use Facebook say they have a lot of trust in the news and information they see on the site.
Twitter attracts smaller numbers for news than Facebook, and about 18 percent have a good deal of trust in what they read there. There was also viewer skepticism of other social media sites.
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