Tuesday, February 16, 2016

Comcast Outages Irk Customers

Comcast service outages sent social media ablaze with complaints from areas all across the country.

The TV and Internet provider's customer service account, @comcastcares, was responding to an onslaught of unhappy customers on Monday.



A map of reported service interruptions from Downdetector, which aggregates outage complaints on social media, showed problems occurred in regions all over the country.

CNNMoney reports a Comcast spokesperson told CNNMoney in an email, "It looks like it was a number of markets, but not all customers/not all services were impacted."

In an updated statement issued at 2 pm, Comcast said it has "repaired the temporary network interruption that impacted some of our services this morning. Our engineers continue to work on this issue and almost all services have already been restored." It did not say how many customers were affected.

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