Monday, January 31, 2022

Spotify, Rogan Respond To Complaints


Spotify Technology SA outlined steps it will take to halt the spread of misleading information about Covid-19 on its audio-streaming service in an attempt to quell a growing controversy over its support for the podcast host Joe Rogan.

Bloomberg reports Spotify published internal rules Sunday governing what content is and isn’t allowed on its service, and Chief Executive Officer Daniel Ek said in a blog post that the company will add an advisory to any podcast episode that addresses the coronavirus. That advisory will direct listeners to a hub offering more information about the pandemic.

Spotify created rules governing acceptable content on its service years ago and created a hub with Covid-19 information early in the pandemic. While those policies have been accessible for employees, the company didn’t make them public until Sunday after a series of scandals jeopardized its business.

Singers Neil Young and Joni Mitchell pulled their music from Spotify last week in protest of Rogan, a popular podcaster who has hosted several outspoken skeptics of the Covid-19 vaccines. Both Young and Mitchell suffered from polio as children, and their rebuke of Spotify followed a letter from more than 200 medical professionals criticizing the company as well.

“We have had rules in place for many years but admittedly, we haven’t been transparent around the policies that guide our content more broadly,” Ek wrote in the blog post. “This, in turn, led to questions around their application to serious issues including Covid-19.”

It remains to be seen whether the action will be enough to quell the maelstrom. The rules outlaw dangerous, deceptive, sensitive and illegal content, including anything that advocates or glorifies serious physical harm, deceptive content, interferes with an election or infringes on a copyright. Spotify’s post doesn’t mention Rogan by name, nor does it specify any podcasts it has already taken down. None of Rogan’s episodes violate Spotify’s policies, stocka company spokesperson said.

Rogan presented a public relations conundrum for Spotify ever since the company paid more than $100 million for the exclusive rights to his show. He offers a hospitable environment for guests with controversial points of view about the pandemic, politics and just about every other topic.

According to The Associated Press,  Rogan responded to the fallout on Sunday, saying in a video on Instagram that he was only seeking to have conversations on his podcast with people who have “differing opinions.”

“I’m not trying to promote misinformation, I’m not trying to be controversial,” Rogan said. “I’ve never tried to do anything with this podcast other than to just talk to people.”


He also said that he schedules the guests on his podcast himself, and that he would try to book doctors with different opinions right after he talks to “the controversial ones.” Rogan noted that he earlier sat down on the show with Dr. Sanjay Gupta, the chief medical correspondent for CNN, Dr. Michael Osterholm, who is a member of President Joe Biden’s COVID-19 advisory board, and Dr. Peter Hotez from Baylor College of Medicine.

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