CRS '24 Gets Underway In Nashville

As broadcasters begin assembling in Nashville this morning for the Country Radio Seminar, expect a lot of talk. About talk.

According to Billboard, radio personalities’ importance has been on the decline for decades. They used to pick the music on their shows. That privilege was taken away. Then many were encouraged to cut down their segues and get to the music. Then syndicated morning and overnight shows moved in to replace local talent.

But once the streaming era hit and started stealing some of radio’s time spent listening, terrestrial programmers began reevaluating their product to discover what differentiates it from streaming. Thus, this year’s CRS focus is talk.

“That’s what’s so important about this year,” says iHeartMedia talent Brooke Taylor, who voicetracks weekday shows in three markets and airs on 100 stations on weekends. “The radio on-air personality is sort of regaining their importance in the stratosphere of a particular station.”

Taylor will appear on a panel designed for show hosts — “Personal Branding: It’s Not Ego, It’s Branding!” — but it’s hardly the only element geared to the talent. Other entries include “On Air Personalities: The OG Influencers,” a research study about audience expectations of their DJs; a podcasting deep dive; and four different panels devoted to the threats and opportunities in artificial intelligence (AI).

As it turns out, artifice is not particularly popular, according to the research study “On Air Talent and Their Roles on All Platforms,” conducted by media analytics firm Smith Geiger. 

“Americans have very mixed feelings about AI,” says Smith Geiger executive vp of digital media strategies Andrew Finlayson. “This research proves that the audience is very interested in authentic content and authentic voices.”

Not to say that AI will be rejected. Sounds Profitable partner Tom Webster expects that it will be effective at matching advertisers to podcasts that fit their audience and market priorities. And he also sees it as a research tool that can assist content creation.

“If I’m a DJ and I’ve got a break coming up, and I’ve pre-sold or back-sold the same record 1,000 times, why not ask an assistant, ‘Give me something new about this record to say’?” Webster suggests. “That’s the easy kind of thing right there that can actually help the DJ do their job.”

CRS has been helping country radio do its job for more than 50 years, providing network opportunities, exposure to new artists and a steady array of educational panels that grapple with legal issues, industry trends and listener research. In the early 1980s, the format’s leaders aspired to make country more like adult contemporary, offering a predictable experience that would be easy to consume for hours in an office situation. The music, and radio production techniques, became more aggressive in the ’90s, and as technology provided a bulging wave of competitors and new ways to move around the dial, stations have been particularly challenged to maintain listeners’ attention during the 21st century.