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Friday, February 8, 2013

Arbitron Sends Stations Storm Advice

Arbitron Thursday eMailed station engineers in the path of the pending blizzard reminders about their PPM encoders.

The goal to make sure stations get the credit they deserve while providing news and information to listeners.

To: Station engineers at PPM encoded radio stations in Northeast markets 
Like millions of Americans, we at Arbitron have been monitoring the progress of the major winter storm headed your way. As your station provides critical programming to your communities, we are providing you with this checklist that will help to ensure your PPM encoders and monitors will remain operational. 
Storm Preparation Suggestions for Station Engineers:
  • Check all encoders to confirm that there are no alarms and no error messages displayed.
  • Check all backup encoders and failover (emergency) paths for proper encoding.
  • Check your encoding monitors and verify each monitor’s green light is on.
  • Confirm that all appropriate personnel have access to the Arbitron 24-hour encoding support hotline number: (866) 7677212.
If you need any type of assistance, please call an Arbitron engineer any time at (866) 7677212. 
Arbitron joins the residents of your markets in thanking you for being there when radio is needed most. 
Sincerely,
 Arbitron Encoding Operations

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